FAQ

Minimum contract of 36 months, up to 60 months.

We will process your application and send out your result within 30 working days to a maximum 60 days.
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Once your application approved, you have to make activation fees including 1st month subscription fees.

Once you already made activation fees, we will deliver your waste bin to your address within 30 working days to a maximum 60 days, your 1st collection will be start on 1st week of new month.

Your waste bin are under your responsibility, if its happen, please inform us to make change immediately. Fees as as per details ; 120Litre Bin RM130.00, 240Litre Bin RM240.00 per unit.

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You can always make cancellation by contacting us thru toll free number or email to us. Make sure you already settle all your outstanding payment and return your waste bin. A penalty charges of 70% of contract’s remaining balance will be charge to applicant name.

Yes, you can apply for collection address’s changes subject to management approval.

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You can extend your service by filling up our contract extend form subject to management approval.

Please refer your local guidelines/notice from time to time for the updated notice and terms and conditions.